How can we help you?
These are the most common questions we had received about TAVDATA. I hope it can solve your doubts.
Frequently Asked Questions
Can I subscribe to the product monthly?
Yes, absolutely. In the Subscription section of the app, you'll find the option for a monthly plan.
Is there a discounted subscription option?
Yes, but only for the annual plan. You can find this option under the Subscription section of the app.
How do I cancel my subscription?
You can cancel any active subscription from the app's Subscription section.
Can I get any additional discounts?
Taxes and platform fees often account for more than half of the monthly or annual price. Reducing our margin further would put the app's development and maintenance at risk - and we prioritize long-term support and security.
Do I get a discount for installing it on multiple devices?
Unfortunately, the Microsoft and Google stores don’t allow us to offer discounts based on the number of devices — though we’d love to! As a result, we have no control over pricing per device.
Can I use the same secret key for multiple databases?
Yes, you can.
Can I use different secret keys for each database?
Yes, that’s fully supported.
Can I change the secret key of an existing database?
Currently, no. Because TavData decrypts records individually, changing the key would require a complex operation that could be exploited if accessed improperly. To keep your data secure, we’ve chosen not to offer this feature at this time.